FAQ
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The Service
What Exactly Is SnackED?
SnackED connects you with verified local chefs, home cooks, halwais and maharajs who come to your home and prepare snacks in your kitchen, using ingredients you provide. You get homemade snacks without spending your weekend cooking, and you know exactly what's in them.
Who Provides the Ingredients?
You do, and that's the point. Before your session, we share an exact, itemised ingredient list scaled to your snacks and quantity. You buy the brands, oils and ghee you trust, so you control the quality of everything that goes in.
Do I Need to Be at Home During the Session?
Yes, an adult member of the household should be home throughout. Many families enjoy watching, asking questions and tasting along the way.
What Utensils and Equipment Do I Need?
Usually a gas stove, a kadhai, a tawa, a rolling pin and basic utensils. Baked snacks need an OTG or oven. Each snack card lists what's needed, and we confirm the full list before your visit. Some chefs bring speciality tools such as a chakli press.
Chefs & Safety
How Are Chefs Verified?
Every chef goes through an application, government ID and address checks, local references, a trial cook with our team and a hygiene briefing before their first booking. After every session, families rate their chef, and we follow up on every concern.
What Hygiene Standards Do Chefs Follow?
Chefs wash their hands before starting, wear a clean apron and cap, keep their nails short and their hair covered, and leave your kitchen clean and tidy. If anything doesn't feel right, tell us on WhatsApp, and we'll act on it.
Can I Choose or Rebook the Same Chef?
Yes. If you loved your chef, let us know, and we'll try to send them again, subject to their availability.
Booking & Pricing
How Much Does It Cost?
Pricing depends on the snacks, quantity and session length. We share a clear quote on WhatsApp before anything is confirmed. Since you buy the ingredients yourself, you only pay for the chef's time and service. No payment is taken on this website.
Is My Booking Confirmed When I Submit the Form?
Not yet. The form sends us an enquiry. We then check which verified chefs are available for your locality and preferred slot, and only confirm the chef, date and time once that's sorted. We'll never promise a slot we haven't checked.
How Far in Advance Should I Book?
A few days' notice works best, so you have time to buy ingredients. Around festivals like Diwali and Holi, book earlier, as chefs fill up fast.
What If I Need to Cancel or Reschedule?
Message us on WhatsApp as early as possible, and we'll help you move your session. We'll share our cancellation policy with your quote so there are no surprises.
Snacks & Storage
Are There Preservatives or Additives?
No. Your snacks are made fresh from the ingredients you provide, with no preservatives or artificial colours. What goes in is entirely in your hands.
How Long Do the Snacks Last?
Most of our snacks keep for about 2–4 weeks in clean, airtight jars in a cool, dry place. Each snack lists an approximate shelf life, and your chef will share storage tips. Always let snacks cool completely before storing.
Can You Cater to Dietary Needs?
Yes. Whether it's Jain, no onion-garlic, less salt, jaggery instead of sugar, baked instead of fried or millet-based, just tell us when you enquire. Please mention any allergies clearly.
Can I Request a Snack That Isn't on Your List?
Please ask! Our catalogue grows based on what families request. If one of our chefs can make it well, we'll happily include it.
How Much Should I Make at Once?
It depends on your household and how quickly you snack. Many families start with a small trial batch, then move to a monthly stock-up. Tell us your household size, and we'll suggest quantities.
Still Have a Question?
We're happy to help on WhatsApp, in Hindi or English.